Transaction-Based Application Monitoring & Big Data Analytics
Today’s application-centric marketplace has intensified the need for smart and simple application monitoring. In order to remain profitable and competitive, businesses must be able to catch, fix and prevent application problems before they impact customers. That’s where we come in. OpTier helps businesses monitor, manage and optimize the performance and availability of their Java and .NET applications.
A transaction-based approach to application performance monitoring (APM) is what makes us different from the rest and enables us to provide businesses with deep and unimpeded application visibility. Our patented Active Context Tracking™ (ACT) technology captures and tags every business transaction across the entire IT infrastructure, much like FedEx closely tracks packages from origin to destination. More importantly, ACT allows businesses to seamlessly integrate disparate application data to better understand how applications affect real business outcomes and user experiences.
Our industry-leading Big Data Analytics platform also relies on ACT to produce an integrated data source that allows businesses to generate instant business value without the need for a data warehouse or the time/labor of data scientists. OpTier’s transactional data helps you find the answers you need to manage the performance of your applications and your business.
Transaction-based application data can come from many places including internal applications, web traffic, network activity and log files just to name a few. However your users interact with your company, OpTier can capture that transaction and begin converting it into actionable intelligence.
Tagged Transactions make it easy to keep track of your data as it flows through each layer of your system.
Application Data is Tagged and Tracked
Transaction-based APM starts by capturing and tagging transactions in real-time with very low overhead. This unique identifier allows us to follow the transaction across your entire infrastructure and convert application data into business meaning (i.e. value). OpTier’s lightweight agents install in minutes. They automatically tag and dynamically trace all business transactions as they flow across complex architectures.
We deploy lightweight agents to track transactions and key application data across different tiers.
Disparate application data is seamlessly integrated into a singular and real-time data set.
Application Data is Integrated
The data collected by ACT is now brought together independent of the underlying infrastructure components. This is unique to OpTier; everyone else is dependent on the tier. The data generated can be classified as two types:
Application Performance Data
ACT transforms run-of-the-mill business transactions into real-time application performance data. This application intelligence allows businesses to efficiently monitor and manage Java and .NET applications so they can quickly find and fix application problems before it impacts the business. Just as important, this deep application visibility allows businesses to better understand their applications, proactively prevent bottlenecks and resolve problems in just two clicks!
Transaction-Based Data Analytics
ACT allows businesses to capture transaction data directly from the source (i.e. the applications), eliminating the need for costly and time-consuming data warehouses and data scientists.
Not only do we capture baseline application data, we also collect user and business information such as revenue, purchases and other useful data that allows us to ascribe context to particular transactions. Normally, the aggregation of such data would require integration of 5 or more application data feeds. However, since we’re able to capture data directly from the source, we can seamlessly create a singular and integrated data set that businesses can use to answer tough analytics questions in mere hours!
We utilize the full potential of both Cassandra and Oracle databases to intelligently store data.
Application and Business Data Is Stored
With the advent of big data stores, such as Hadoop and Cassandra, OpTier has developed the ability to store application and business data in limitless fashion. Now you can take advantage of the rich content being generated across all of your customer channels and applications. Most importantly, this process is accomplished without the need to modify or re-write your application.
What use is your data if you can't learn from it? OpTier's advanced analytics can reveal key information about your application.
Converting Application Data and Business Analytics into Value & Results
Our approach to application monitoring revolves around helping businesses solve real problems and deliver real value. Our two-click deep-dive diagnostics allow application managers to pinpoint and solve application problems almost instantaneously. Simply click on the transaction to see where the problem is and then click on the bottleneck to perform root cause analysis.
More than traditional break-fix application monitoring, we help businesses optimize the performance of their application using operational analytics. This capability allows you to intuitively identify application vulnerabilities and take necessary action to ensure your application is fully optimized and not consuming more infrastructure resources than it needs to.
OpTier’s transaction-based approach to application data also allows us to radically streamline the data analytics process and answer critical business questions in a matter of hours. Instead of spending months and millions on traditional data warehousing techniques, OpTier’s approach to data analytics enables us to instantly perform hypothesis-driven data experimentation in an easy-to-use graphical user interface.
"The performance of our offerings is critical to the success of our customers. They rely on us, and we are relying on OpTier to help meet their expectations."
Tim Travaille, CIO Frontier Communications
Oracle iPlanet Web Server
ESB & Message Brokers
Oracle Message Broker
Microsoft SQL Server
LDAP auth servers
HTTP/S and SOAP
JDBC and ADO
RMI / IIOP and T3/S
.. and many more
A Wide Variety of Platforms and Architectures
OpTier comprehensively maps every touchpoint of a transaction with broad support across numerous platforms, architectures and protocols. Key supported platforms are listed here, additional support developed on an ongoing basis.
OpTier is easily extensible allowing you to maximize your existing investments. An API is available for rapid integration with complementary performance analysis products, including deep-dive diagnostic tools and experience monitoring tools from other vendors, BSM dashboards, business intelligence platforms, CMDBs, capacity planning tools, systems monitoring and event management systems.