May 9, 2012 - NEW YORK, NY

OpTier Receives Information Technology Industry’s 2012 World’s Best Award for Best Business Transaction Management Product

NEW YORK, NY – May 9, 2012 – OpTier the leader in business transaction-driven Application Performance Management(APM) announced today that Network Products Guide, industry’s leading technology research and advisory guide, has named OpTier a winner of the 7th Annual 2012 Hot Companies and Best Products Awards in the Best Products and Services category. These industry and peer recognitions from Network Products Guide are the world’s premier information technology awards honoring achievements and recognitions in every facet of the IT industry. Winners from all over the world were honored in Las Vegas on Tuesday, May 8, 2012 during the 7th annual dinner and presentations.

OpTier is the leader in enterprise-class business transaction-driven Application Performance Management (APM), assuring more business transactions every second than any other IT management vendor. OpTier’s always-on business transaction approach automatically ties together the business process, end-user, application, datacenter and cloud perspectives, providing unmatched visibility across silos. This automated approach in a single product provides IT and the business actionable intelligence to manage application performance that drives business.

Global 1000 customers such as O2, Deutsche Bank, Capgemini, Morgan Stanley, to name a few, protect revenue, improve client interactions and optimize returns from existing IT investments. OpTier is the pioneer of Business Transaction Management (BTM); it was founded because traditional silo’ed infrastructure and application monitoring tools cannot keep pace with disruptive technologies for IT service delivery such as virtualization, cloud, mobile, social business while the demand for always-on business increases. OpTier is a recognized leader in the Gartner APM Magic Quadrant and a pioneer of the concept that transactions are where IT and business meet.

“This esteemed industry and peer award recognition of OpTier by Network Products Guide is IT industry’s greatest honor,” said Linh C. Ho, VP Corporate Marketing. “This further validates our position as a company poised to successfully enable enterprise clients to drive better business outcomes.”

About Network Products Guide Awards

As industry’s leading technology research and advisory publication, Network Products Guide plays a vital role in keeping decision makers and end-users informed of the choices they can make in all areas of information technology. You will discover a wealth of information and tools in this guide including the best products and services, roadmaps, industry directions, technology advancements and independent product evaluations that facilitate in making the most pertinent technology decisions impacting business and personal goals. The guide follows conscientious research methodologies developed and enhanced by industry experts. To learn more, visit

OpTier empowers businesses to quickly address key enterprise challenges in highly complex environments. OpTier's patented technology creates a single record from every customer interaction, regardless of channel or geography, without the need for application modifications. These customer interaction records transcend technical and organizational siloes, and provide a single source of truth for how customers interact with your business. OpTier brings the data to life with a new, real-time analytics solution and an award-winning Application Performance Management (APM) solution.

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