June 28, 2012 - NEW YORK, NY

OpTier Launches Community Portal for Enterprise Customers

Online Portal Gives Customers Access to Product Experts and Knowledge Base

NEW YORK, NY – June 28, 2012 – OpTier the leader in Big Transaction Data, analyzing billions of transactions per day, today launched its customer portal to connect its Global 1000 customers with OpTier’s product experts, customer support and R&D via an online forum. The OpTier Community Portal, portal.optier.com, offers customers an expansive knowledge base in a single location.

Once registered, customers gain access to learning documents, up-to-date articles written by OpTier product experts, and links to content both on the OpTier web site, social media platforms and blogs. Customers can follow threads of interest and submit questions and answer posts via email instead of logging in every time.

“We’re excited to connect the OpTier community using this new portal, demonstrating our continued focus on our customers.” said Ronen Fischler, COO, at OpTier. “Leveraging this portal which is tied to modern social platforms, blogs and OpTier website provides customers the ability to easily and quickly share best practices for managing application performance.”

Customers can sign up at portal.optier.com

OpTier empowers businesses to quickly address key enterprise challenges in highly complex environments. OpTier's patented technology creates a single record from every customer interaction, regardless of channel or geography, without the need for application modifications. These customer interaction records transcend technical and organizational siloes, and provide a single source of truth for how customers interact with your business. OpTier brings the data to life with a new, real-time analytics solution and an award-winning Application Performance Management (APM) solution.

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